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Service Alert

The West End Library will be closed from Friday, Sept. 22 - Friday, Sept. 29 to allow for necessary electrical work to replace lighting throughout the library.

Learn More About the Closure

Planning and Performance informs planning at DC Public Library, oversees the development of the agency’s strategic plan, manages and tracks agency performance metrics, collects and analyzes library data and implements special projects.

Strategic Plan

Know Your Neighborhood: DC Public Library Strategic Plan 2017-2021

DCPL published its five-year strategic plan, “Know Your Neighborhood”, in 2017. The plan provided a roadmap for delivering customized services that meet the needs and aspirations of our communities. The priorities identified in the plan -- Reading, Digital Citizenship, Strong Communities, Local Culture and History, and Stewardship -- continue to guide our work along with a focus on recovery efforts and an ongoing commitment to equity and inclusion.

 

Strategic Plan: Executive Summary
Strategic Plan Report

 

Appendix

Summary of Engagement Findings Aligned with Strategic Plan Goals
Community Phone Survey Results Presentation
Community Phone Survey Topline Report
Community Web Survey Report
Community Meetings Report
Library Staff Focus Groups Report
Library Staff Survey Results Summary
Partner and Service Provider Focus Groups Summary

 

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Strategic Plan: Executive Summary
Strategic Plan

Performance Measurement